HOW TO ORDER
EMAIL US:
Shoot us an email at [email protected] with all the deets – your full name, phone number, and whether you’re vibing with a billing/shipping address or planning a pick-up at our Suwanee spot. Don’t forget to toss in your design (if you’ve got one), preferred shirt colors, brands, and sizes. We’ll hit you up pronto to kick off your order!
Got that contract work all set and ready to roll? Awesome! Just fire it over to [email protected] with your PO and artwork, and we’ll take it from there. Easy peasy.
PREPARING YOUR ARTWORK:
PAYMENTS:
Once we receive your order information, we will email or fax you a final invoice and mock-up showing approximately how your finished product will look. Payment is required before we print.
Payment is accepted as:
CREDIT CARD:
Number to be exchanged over the phone
PAYPAL:
Our Paypal address is [email protected]
CHECK:
Mailed to 5390 Azalea Crest Ln Sugar Hill, GA 30518. Payable to MA Creative LLC
Call if you need to make different payment arrangements. GA residents are subject to 6% sales tax, if applicable.
ARTWORK:
Ensure your artwork game is strong by sending it over in vector format as an ai or eps file at the actual print size, with all text outlined. If you’re rolling with a raster image, like psd, jpg, tif, or pdf, make sure it’s at 300+ dpi and also at the actual print size. We’re cruising with CS3 vibes. Need a hand? Hit us up.
Artwork charges (typesetting, clean-up, creative design): $30 per 1/2 hour. If you’re thinking of something totally original, give us a shout for a quote. We’re here to make your vision come to life without breaking the bank. Let’s create something epic together! 🚀✨
TURNAROUND / OTHER INFO:
Our usual turnaround (though not guaranteed) dances around 4-7 business days (excluding ship time) post the green light on artwork and a sweet payment. Got a specific deadline? Give us a heads up, and we’ll do our best to sync with your timeline.
Need it pronto? Rush Service (subject to availability) is the magic ticket. For a lightning-fast 1-day service, it’s 100% of the order total; 2-day, 75%; 3-day, 50%; and 4-day, 25%. We often work miracles at a reduced rate, so hit us up for the deets. Call us and let’s make the impossible happen!
As for printing locations, we’re flexible, but it’s gotta fit within our max print size. Prints over seams, collars, zippers, sleeves, and pockets are sold as-is. We’re your go-to guides for artwork and print suggestions, ensuring your design rocks. Just a heads up, non-traditional prints might get a bit wild with thicker or thinner ink deposits, creating a distressed vibe. We’ve mastered prints over seams, but we won’t take the blame for any quirks under these conditions. Need more intel? Buzz us for the lowdown on unique print locations.
For those special orders needing a little extra love, like unwrapping or unfolding individually wrapped/folded items, there might be additional charges. We’ll shoot you a heads up if your order falls into this category – no surprises, promise. 🚀✨
PAYMENT / SHIPPING:
Ready to roll? Prepay is the name of the game, and we’re cool with credit cards, PayPal ([email protected]), checks, or even good ol’ cash. Approved customers might vibe with some terms options. For our Wisconsin pals, there’s a 5.5% sales tax on the menu – just a heads up. If you’re tax-exempt, flash us that WI resale tax exemption form with your PO.
When it’s time to ship, shipping charges jump on the invoice. We usually ride with USPS or UPS Ground, but if you’re feeling a different vibe, just let us know. Atlanta locals, pick-up is always on the table. Easy peasy. 🚚💨